Thank you for a wonderful Portugal Tour
As senior member of our group of 17 persons travelling from North to Southe PORTUGAL, 16 to 30 August 2009, I want to thank SAGA TOURS LISBOA and especially Mrs. VIRGINIE GRIMAULT for the PERFECT ORGANIZATION of our tour. We had a very comfortable large air-conditioned coach with a charming young driver, PEDRO, who was cautious and skilful and took us with great precision through tricky narrow streets in towns and villages.
Our guide, Mr. NELSON CARDOSO was excellent: He had a good knowledge of history, architecture, religious subjects and gave us interesting explanations in all the places visited. He also answered all our questions to our entire satisfaction and did his best to make our trip a big success. All the 4* hotels were in good location, we always had nice rooms, (also the ones in single occupation) and the evening meals in the hotels were tasteful, as well as some lunches planned by you en route. We felt that you gave us your special attention and cared for us all the way through. We appreciated that Mrs. Virginie Grimault came to welcome us in Lisbon and to inquire if everything was ok. Thanks again from all of us and every good wish for the future!
François Colbach, Reims, France
Today it is a pleasure to write to your in order to praise collaboration with CAF Tours in Florence.
Recently I had the pleasure to work with Ms. Raffaella Alfredi, CAF Tours Florence, planning a special journey of our Management to Florence. Our General Manager, Mr. Hans-Joachim Rudek, celebrated his 70th birthday in Florence with his family and his guests.
He visited Florence between 19-06 and 22-06-2009, and I can say that he really enjoyed the stay, the service, as well as the whole program.
Let me please say: Raffaella did a very good job. She handled the journey of our Management always with intuition, kindness and accuracy. I just wanted to let you and the other WATA members know about this excellent partner in Florence. On my opinion whoever wants to visit Florence should contact the recommendable WATA member in Florence:
Thank you for your kind attention.
BBS Berliner Bären Stadtrundfahrt GmbH
i. A. Andrea Liebthal
(Sales - Marketing - Productmanagement)
Seeburger Str. 19 B
13581 BERLIN - Germany
It is with great pleasure I inform you that yesterday we have concluded a business with WATA Excel Travel HRG Egypt with the following details:
- Date : Dec.28, 08 – Jan.4, 09
- Group Type : VIP Family
- Group Size : 46 pax (Adults and Children)
- Purpose of trip : 40th wedding anniversary celebration
- Destination : Luxor-Aswan private deluxe cruise
- Total Amount : USD163,340.00
Ms. Faten Hosny, Excel Tourism Counselor, handled the program in a very professional way along with Mr. Nehad Nachaat, one of Excel Travel’s Tour Leaders.
SAAD Tours, Lebanon
Business between WATA - SAGA Travel (Portugal) and BTA Travel Basel Switzerland)
This is just a short information about a wonderful and excellent experience I have made with WATA-SAGA TRAVEL. Lisbon/Portugal.
I had a group of 160 persons for a 2-days visit of PORTO and Guimareis, for the members of BASEL TOURISM on November 5th/6th, 2008. This group consisted of several officials from the government of the City of Basel: Its President, the President of the “great chamber” as well as high representatives of economy, trade and industry.
The itinerary was chosen together with WATA SAGA-Travel, especially Mrs. Virginia Grimault, head of incoming WATA-SAGA and her representative in Porto, Mrs. Sameiro. It was extremely tight and all visits, such as a cruise on small riverboats as well as a historic tramways-ride, but also the visit of a Portwine -cellar, the Gala-dinner with representatives of Portuguese Government and other officials in a wonderful old cloister, has been extremely well organized and planned by WATA –SAGA-Travel.
The proposed and finally chosen Hotel TIARA-PARK ATLANTIC, Porto, was one of the best, if not the best ever had hotel in my life ! The service of the whole staff: reception, concierge, Porters, breakfast-restaurant, everybody was not only up to expectations but indeed extremely friendly and helpful !
The off-load of approx. 200 pieces of luggage out of 4 coaches and delivery into the rooms, as well as reception of nearly 200 bags in the lobby, stored until the 4 coaches arrived and loaded into the coaches – always so quick and without a single instruction – just brilliant !
WATA-SAGA - Mrs. Virginie Grimault and Mrs. Sameiro, have done a wonderful and more than brilliant job ! There was absolutely nothing to criticize – the whole 2 days have been a wonderful experience for the whole group and finally 160 persons have returned to Basel not only happy – but more than satisfied by the places visited – the warm welcome of the Portuguese people and counterparts and the efficiency of WATA-SAGA TRAVEL !
I can only congratulate the WATA-Organization for such excellent members ! My company will continue to use WATA-members all over the world – we have never been disappointed since many years !
bta Travel AG
From Saga Travel
Thank you so much for these kind words, it is our reward! But nothing would have been so well succeeded without your professionalism, understanding and human qualities. Nora Von Däniken from Basel Tourism is also to be congratulated as she was also extremely efficient and well organized so that we didn't miss the small details which make the difference. We always learn´something new in our profession and this time I also learnt something more: if we plan everything very carefully, there is very good chances to make a successful operation.
It was a great pleasure working with all of you!
About WATA - Viaggi Salvadori / Incentives
Re: VIP EVENT BOLOGNA AND EMILIA ROMAGNA GENERAL IMPORTERS OF THE BRANDS PORSCHE, AUDI, VW, SEAT, SKODA / SWITZERLAND
Dear Mrs Salvadori and “Dream-team”,
We are back home with wonderful experience and everybody is absolutely delighted from Bologna and from the places we visited in this short time. The excellent organisation and the good ideas you gave us for this special Incentive Tour were absolutely wonderful and outstanding. This event was plenty of unforgettable details, organised through you with a lot of hard, knowledge and engagement. As well as the support of your “dream-team” before and during the event-everybody was happy. Olga is a very charming and competent tour leader and exactly the right person for such pretentious programs.
Once more again-thank you very much for your excellent co-operation and your personals and Umberto’s support all the time. I hope we will find a lot of groups for Bologna-it would be a big pleasure to work with you again.
With kindest regards from Switzerland
KUONI TRAVEL AARAU
Special groups and Incentive Tours
Business between WATA - Weichlein Tours + Incentives, (Germany) and Progress (Slovakia)
Weichlein said :
Good Morning Christine,In the name of Brigitte Trenner, I just wanted to let you know that we have had very nice cooperation with our WATA partner Progress Travel Slovakia.
Etela Magyarova has brought us successfully business with various groups. It is always very easy to work with Progress Travel and we absolutely enjoy our business relationship.
We are looking forward to future files to work on!
Mit freundlichen Grüßen / kind regards
WEICHLEIN TOURS + INCENTIVES
Business between WATA-Saad Tours (Lebanon) and WATA- Imperial Connections Beck (Austria)
Saad said :
For your information, our Outbound department had a group (around 60 pax) in Vienna last week (July 6-13, 08) which was handled by WATA-Imperial Connection. The program included business meetings with dinners and sightseeing. Imperial Connection had appointed Johanna Schmikal to handle the group from the start and she did a great job. SAAD Tours received very positive feedback from the client and Imperial Connection total program invoice was around Euro 113,000.
I figured it is good to inform you, as we have selected Imperial Connection from the start because they are WATA (as we normally do) without having with them any business in the past.
SAAD TOURS - Beirut
Imperial Connections said :
"THANK YOU !! You made my day. It is very kind from Saad Tours to report our cooperation and I know now why I got up at 05:30 everyday last week. I have to tell you that the cooperation with them also was great and I really have learned now that one should also always report positive experiences.
So thank WATA and Thank Saad Tours.
IMPERIAL CONNECTIONS - VIENNA
Business between WATA-Progress (Slovakia) and WATA-VIP Riviera (France-Nice)
I would like to thank you for all your services.
Everything was perfect, clients liked the stay in Nice.
I am looking forward for the next cooperation,
FULL AND EXCLUSIVE WATA MEMBER for Slovakia
PROGRESS Travel Agency
Business between WATA-MIEL Ltd (Bulgaria) and WATA-The Travel Experience (Finland)
I would like to express my sincere gratitude to you and all your staff for your perfect work. Yesterday we met with Mrs. Visa Nedialkova and she on behalf of her family with a lot of superlatives explained for wonderful trip organized by our two companies. As you are well informed she is one of the leading Bulgarian journalist and I think that this good respond is in favor not only for our two companies but and for WATA as a Leading Association as well. She already ordered trip to India in October which we are pleased to arrange with our friend and WATA partner there Mr. Kumar.
Once again a lot of thanks to you for your personal involvement in organizing of their trip to Scandinavia.
With my best regards
MIEL Ltd, Sofia